Ochsner and St. Charles Parish Hospital: Five Years of
Significantly improved safety, quality and patient experience. Expanded access. New services and specialties.
Ochsner and St. Charles Parish are improving safety, quality and patient experience.
Deployment of telemedicine solutions and Epic electronic medical records. New community-based health initiatives. These are but some of the benefits from five years of partnership between Ochsner and St. Charles Parish Hospital. This partnership was founded on the sharing of best medical practices and implementation of advanced technology, all to improve quality, expand access and reduce medical costs. Our teams in St. Charles Parish worked relentlessly to improve outcomes and raise the bar for quality care. Improvements over the last five years include:
- Two years with zero hospital-acquired infections
- A 500% reduction in fall rate
- Hospital readmission rate down more than 8%
- Reduction in length of stay by nearly 1.92 days
Today, new services and specialties including chemotherapy, oncology, orthopedics and GI/endoscopy offer even more resources closer to home for patients in the River Region. A new 10-bed Med/Psych Behavioral Health Unit adds more mental health beds to the region, and, uniquely, is designed to meet patients’ needs when they also suffer from chronic medical conditions requiring extensive supportive therapies.
Patients have recognized the improvements, as reflected in significant patient volume increases, including an increase in outpatient surgeries of 67%, an 879% increase in catheterization lab procedures, and growth in clinic patients of more than 300%.
Chabert and Ochsner St. Mary Make the Grade
In 2019, Leonard J. Chabert Medical Center and Ochsner St. Mary earned important designations for safety and patient experience.
Chabert was awarded an ‘A’ Leapfrog Hospital Safety Grade as well as a Healthgrades 2019 Outstanding Patient Experience Award.
Chabert, as it is known locally, was awarded an ‘A’ Leapfrog Hospital Safety Grade, a national distinction recognizing the hospital’s success in providing safer healthcare. The Leapfrog Group is an independent national watchdog organization committed to improving healthcare quality and safety for consumers and purchasers. Ochsner St. Mary, previously Teche Regional Medical Center, in 2019 also received an ‘A’ Leapfrog grade.
A 156-bed, licensed, acute care facility providing both primary and secondary levels of care, Chabert also received a Healthgrades 2019 Outstanding Patient Experience Award. The designation places it among the top 10% of hospitals nationwide for patient experience. Healthgrades is the leading online resource for information about physicians and hospitals.
Ochsner St. Mary, previously Teche Regional Medical Center, in 2019 received an ‘A’ Leapfrog grade.